This elective course covers how to successfully interact with the different people you may come into contact with while performing your duties as a security guard. Course includes lecture, written material, visual aids, and exercises to assure that the individual comprehends the subject matter presented.
Some of the topics covered include:
• Communications
• Conflict Management
• Speaking constructively
• Valuing diversity
• Negotiating
• Verbal Diffusion
Every newly licensed or employed security guard shall complete two of the mandatory courses(8 hours) within thirty (30) days from the day the guard’s registration card is issued or the day the guard begins employment. The remaining two mandatory courses each consisting of four (4) hours of instruction, shall be completed within the first six (6) months from the day the guard registration card is issued or the day the guard begins employment as a security guard.
Course Time: 4 Hours
